Frequently Asked Questions About Magrabi Health UAE

Before You Book

What eye care services does Magrabi Health provide in the UAE?

Magrabi Health provides a wide range of Eye Care services across the UAE, including Refractive and Laser Eye Surgery such as LASIK, Femto LASIK and PRK, as well as Cataract Treatment, Glaucoma Management, retina care, cornea care, pediatric ophthalmology and oculoplasty.

What ENT and Audiology services does Magrabi Health provide in the UAE?

Magrabi Health Abu Dhabi provides ENT Care, including Rhinology, Otology, Laryngology and Audiology for nose, sinus, ear, throat, voice, hearing and balance concerns.

How do I know which service I should book?

The right service depends on your symptoms and the type of assessment you need. You can review available Eye Care & ENT Care services and doctor profiles before booking, or contact the Magrabi Health team if you are unsure which consultation is appropriate.

Do I need a referral to see a specialist?

A referral is not generally required to book a specialist consultation directly. However, your insurance provider may require a referral or pre-approval for some consultations or treatments.

If you plan to use insurance, check your policy requirements and review the Insurance Information before your visit.

Appointments & Doctors

How do I book an appointment with Magrabi Health?

You can book an appointment via online booking form or call 600 562222 for assistance with choosing the right doctor, service, or location.

Can I choose a specific doctor and check which branch they work at?

Yes. You can review Magrabi Health doctor profiles to see each doctor’s specialty and assigned branch before booking. Make sure to select the branch where your preferred doctor is available, as schedules may vary by location.

Can I search for doctors by location?

Yes. You can explore Dubai doctors, Abu Dhabi doctors, Al Ain doctors, and Mirdif doctors to find the right specialist at the branch that is most convenient for you.

How can I reschedule or cancel my appointment?

If you need to change or cancel your appointment, contact Magrabi Health as early as possible so the team can assist you with another suitable time.

Are visiting doctors available at Magrabi Health UAE?

Yes. Magrabi Health may host visiting specialists at selected times. Before booking, check the doctor’s assigned branch and current availability in the Visiting Doctors section.

Locations

Where are Magrabi Health locations in the UAE?

Magrabi Health has four locations across the UAE: Dubai, Abu Dhabi, Al Ain, and Mirdif. Each location offers access to specialist eye care services, while selected services may vary by branch.

You can review each branch page to check available services, doctors, contact details, and location information before booking.

Which Magrabi Health location should I visit?

If you are in Dubai, choose Magrabi Health Dubai or Magrabi Health Mirdif. In Abu Dhabi, visit Magrabi Health Abu Dhabi, and in Al Ain, visit Magrabi Health Al Ain.

If you aren’t sure which branch is closest, Check Magrabi Health locations on Google Maps.

Which Magrabi Health location provides ENT and Audiology care?

ENT and Audiology services are available at Magrabi Health Abu Dhabi.

Where is Magrabi Health Abu Dhabi located?

Magrabi Health Abu Dhabi is located on Al Khaleej Al Arabi Street, beside Zakat Fund, Abu Dhabi, UAE. The branch provides both Eye Care and ENT Care services. 

Where is Magrabi Health Dubai located?

Magrabi Health Dubai is located on the Second Floor, Building No. 64, Block E, Dubai Healthcare City, Dubai, UAE, near Wafi Mall and Dubai Healthcare City Metro Station.

Where is Magrabi Health Al Ain located?

Magrabi Health Al Ain is located on Hazaa’ Bin Sultan, Airport Road, Al Ain, UAE.

Where is Magrabi Health Mirdif located?

Magrabi Health Eye Clinic Mirdif is located on 93C Street, Mirdif, Dubai, UAE.

Insurance

Does Magrabi Health accept health insurance?

Yes. Magrabi Health works with a range of insurance providers. Coverage may vary by insurer, plan, network, service, and location, so review the Insurance Information page before your visit.

What should I bring if I am using insurance?

Bring a valid ID and your current insurance card or insurance details. If your insurer has issued a referral, pre-approval, or other relevant documents, bring those as well.

Who can help me with an insurance-related question before my visit?

You can contact the Magrabi Health team for help with questions about your insurance provider, network, approval requirements, or coverage before your appointment.

Preparing for Your Visit

What should I bring to my first appointment at Magrabi Health?

Bring a valid ID, your insurance card if applicable, relevant medical reports or previous test results, and details of any medications you currently take.

It can also be helpful to prepare any questions you would like to discuss with your doctor.

Should I bring previous medical records or test results?

Yes, if they are relevant to your current concern. Previous reports, test results, prescriptions or treatment information may help your doctor understand your medical history and determine whether additional assessment is needed.

Should I bring a list of my current medications?

Yes. Bring a list of the medications you currently use, including their names and doses when possible.

Are there special instructions before some tests or procedures?

Some examinations, treatments or procedures may require specific preparation. If preparation is necessary, the team will provide instructions related to your scheduled service.

If you are unsure, contact Magrabi Health before your appointment rather than changing medications or normal routines on your own.

During Treatment

What should I expect during my consultation?

Your doctor will discuss your symptoms and medical history, then perform an examination and any necessary diagnostic tests. After reviewing the findings, your doctor will explain the diagnosis and recommended next steps.

How will my treatment options be discussed?

Your doctor will recommend treatment based on your diagnosis, clinical findings, medical history, and individual needs. You can ask questions about the available options, expected outcomes, and follow-up care.

Will I receive instructions before a procedure?

Yes. If your procedure requires preparation, Magrabi Health will provide the relevant instructions before your appointment. If anything is unclear, you can call the Magrabi Health team for assistance.

After Your Visit & Support

Will I need follow-up after treatment or a procedure?

Follow-up depends on your condition and treatment. Your doctor will let you know if another visit, test, or monitoring period is needed and when it should take place. If follow-up is recommended, you can book your next appointment via online booking form.

What should I do if I have questions after my consultation?

If you need clarification about your treatment plan, follow-up, billing, or another aspect of your visit, contact the Magrabi Health team for guidance. For new, worsening, or urgent symptoms, seek appropriate medical assessment.

How can I contact Magrabi Health UAE for further support?

If you still need help with appointments, doctors, services, insurance, locations, or other patient enquiries, you can contact us via WhatsApp or call 600 562222.